Consumers love mobile apps because of their convenience, which is why most businesses today are scrambling to make sure that they have their own. However, the expectations of convenience consumers have can be a double-edged sword in the sense that there is little to no margin for error. The vast majority of mobile app users will stop using an app if it fails to work properly more than once. That means businesses not only have to ensure that they have a mobile app, but that their apps will always deliver a flawless experience for users.
Testing a mobile app is the best way to help ensure that users won’t delete it out of frustration. What’s more, app developers and businesses need to be meticulous to ensure every nook and cranny of their apps is exposed. Users in the real world will likely not be gentle with a mobile app, and they won’t stop to think that maybe their expectations are a little unreasonable. The testing process must be complete so that flaws can be rooted out before users find them. The following guide provides you with a checklist of all the steps you need to take when testing your business’s mobile app.
P.S: This is a guest post, courtesy of XBOSoft. “Guest” is not “Sponsored” and while the content is theirs, I selected and approved it as it covers a topic offering added value to businesses. As such, I want to thank them for giving me the opportunity to feature this guest post here.
Author bio: Phillip Lew is Chief Executive Officer at XBOSoft, a software testing company. He oversees strategy, operations and business development through his expertise as a software engineer since founding the company in 2006. Lew holds a PMP certification and a Ph.D. in computer science and engineering from Beihang University.
Also published on Medium.